Supabets Review: Odds, bonus and offer
Supabets are a South African bookmaker who cater for customers across the continent, with the company having made great strides in the industry following their founding in 2008. However, before we break down their operation as a whole, let’s take a closer look at SupaBets’ history and achievements to date.
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Having been founded back in 2008, Supabets is an online sports betting website owned by Portapa Ltd. Offering a large number of betting markets to customers online, Supabets also run over 50 branches across Africa, with more and more Nigerian-based customers taking advantage of their ever-improving platform. Meanwhile, the bookmaker has make a conscious effort to improve their reputation and identity by establishing an agreement with the EFC. Our Supabets review will take a detailed look at their entire operation, with everything from markets and odds to customer service and promotions covered. However, let’s first provide a look at some of the positive and negative factors surrounding their betting platform.
Pros and Cons of Supabets
Upon completing our SupaBets review, we found the following positive and negative factors:
- Easy to use interface
- Competitive odds
- Excellent live betting opportunities
- Variety of customer service features
- Lacking in banking options
- Currently no welcome offer
Betting Markets & Odds Quality
Despite not having one of the biggest sportsbooks online today, with a number of markets missing when compared to some of their more well-established competitors, Supabets still cater for fans of traditionally popular events. A lack of horse racing markets will come as a surprise to many, however sports such as football, tennis and basketball feature heavily on a daily basis. In total, our Supabets review found that they currently have a total of 22 different sports markets, which are as follows
- Aussie Rules
- Cricket etc.
Meanwhile, just a brief glance at the Supabets website will show just how competitive their odds are across the board, with their prices on a par with some major internatioanal bookmakers. Odds can be displayed in either a decimal, fractional or American format, while good betting margins mean that customers are regularly in with the chance of making some attractive winnings. Markets such as football currently sit at around 105%, while more diverse markets including basketball and ice hockey range from between 107-110%.
Website & Mobile App Usability
The Supabets website is fully-functional, although it is certainly not one of the more modern or pleasing on the eye betting platforms. Black, red and green dominates throughout, and despite not being the most attractive, does make it easy for customers to easily locate different markets and features throughout the platform. The site is only available in English, which should meet the needs of the majority of customers across Nigeria. Meanwhile, the home page displays all sports markets on the left-hand side of the page, as well as all current in-play options. Elsewhere, an automatically updated bet slip is located on the right-hand side of the page, which displays the odds and potential winnings of selections made. Meanwhile, graphics and images are used to promote ongoing bonuses and offers available at SupaBets, while users can access FAQ, fixtures, Betcodes and lotto pages at the top of the page at all times. Odds change by the second based on scorelines from the individual events, with customer account information being located in the top-right hand side of the page. Such a design means that bets can be placed quickly and stress-free, which is perhaps the most important factor when it comes to a betting platform.
Meanwhile, despite not offering any form of betting app, mobile customers at Supabets are still well catered for with the bookmaker. Punters looking to place bets on the move must simply enter the Supabets website using their preferred browser on their device, before logging in using the same method as found on their main desktop site. Mobile betting at Supabets offers customers freedom, whilst also ensuring that punters do not miss out on any potentially lucrative bets because they are away from their desktop. Of course, the lack of mobile app will come as a disappointment to many, however the speed of their mobile site goes some way to make up for this.
Betting Coverage, Live Betting & Live Streaming
Supabets also offer a huge number of bets when it comes to their sports coverage, especially when it comes to football. Major matches from competitions such as the UEFA Champions League and English Premier League come with over 500 markets, with customers having the opportunity to bet on everything from the match winner and number of goals to winning margins and a team to keep a clean sheet during the 90 minutes. Elsewhere, sports such as basketball and tennis also feature heavily, with encounters from the NBA and WTA and ATP Tours offering over 20 markets per match. Meanwhile, markets such as ice hockey, handball and golf are other sports that are covered well at Supabets on a daily basis.
Meanwhile, Supabets offer a dedicated live betting page, which can be accessed from a tab in the top-left hand corner of their site at all times. Punters are able to choose how they view all current in-play markets, while a calendar displays all upcoming in-play options for the coming days. Selecting a particular sporting encounter brings up an attractive graphic, which displays the current scoreline, as well as a host of useful statistics surrounding it. Such data allows customers to gain a better understanding of just how a particular event is playing out and in turn, who to back with a bet. Odds on backing your favourite football team to score a last minute winner or the one of the worlds leading tennis players to win a deciding set are particularly pleasing, with this form of wagering becoming increasingly popular at SupaBets.
Unfortunately, Supabets do not offer anything when it comes to live-streaming, which perhaps does not come as a surprise given the size of the bookmaker. However, their live score centre does help to make up for such deficiencies, ensuring that customers can still keep up to date with the action as it unfolds, with their impressive graphics particularly effective in sports such as football and tennis.
Elsewhere, SupaBets offer a range of promotions for existing customers, which act as a form of reward scheme. Although it can take some time and effort to receive any rewards, with a VIP status required, it is well worth taking advantage of. The VIP package consists of 10% of the losses being returned in the form of a free bet, which is again subject to wagering requirements. Elsewhere, customers can see their odds increased by 10% by placing a certain number of bets in a 24 hour period.
Meanwhile, the following promotions were also available at SupaBets at the time of writing:
Multi-Bet Special – Customers can receive an additional bonus on their winnings on multiple bets, with everything from a 2.5% bonus for a double bet to a 30% bonus on a 25+ fold accumulator. Odds of at least 1.2 must be met in order to qualify. Such an offer has become increasingly common in the industry, however it is certainly a welcome addition to the SupaBets betting platform.
Money Back Special – Customers at SupaBets will receive 10% back on their aggregate weekly losses from a Tuesday to Monday, with the returns being paid out in the form of a free bet.
Payments – Deposits & Withdrawals
SupaBets offer just a small number of options when it comes to processing both deposits and withdrawals on their betting platform, however the available methods should still meet the needs and wants of many within Nigeria, especially given the fact that this is a South African bookmaker. Both deposits and withdrawals are processed free of charge, while the time frame taken will depend on the method selected by the customer. The majority of deposit options allow for immediate payments, while withdrawals take between 1-7 days in general. SupaBets have proven themselves to be one of the most reliable bookmakers in Africa, meaning that despite the fact that transactions can take longer than on other platforms, customers can rest assured that they are processed securely and reliably. In total, the following options are also available when it comes to making payments at SupaBets:
Stanbic IBTC Bank, SupaBets Prepaid, EasyPay, Skrill, Ukash, NedBank, ABSA Bank, Standard Bank, First National Bank.
Minimum deposits at SupaBets start at just 500 Naira, with no fees required. Meanwhile, withdrawals over a certain amount require customers to resend their FICA documents.
Customer service, Security & Reliability
Customer service at SupaBets is available only in English, however the number of different forms of communication is certain to please both existing and potential customers. Along with a free to call telephone number, punters are able to communicate with SupaBets support agents via email, SMS, Whatsapp and even Skype. Although a lack of any sort of live-chat feature will come as a disappointment, such a depth of other options should help to make up for this. Response times on emails currently sits at around 24 hours, however all other methods are significantly quicker, ensuring that customer problems or queries are normally dealt with on the same day. Elsewhere, customers can contact SupaBets via their social media pages, whether it be through Facebook, Twitter of Google Class. Despite all methods of communication not being available on a 24/7 basis, customers will usually find an available means.
SupaBets, despite having only been in operation for a little over a decade, now have a good reputation within the industry, with the bookmaker holding a full gambling license from Government of South Africa. Meanwhile, the fact that SupaBets are ran by the well-respected and large Gauteng Gambling group, only helps to add to their level of trust. Elsewhere, the bookmaker uses a state of the art SSL encryption on all betting platforms, which helps to ensure that all transactions processed are 100% secure. The company do not provide a whole lot of information in this area however, meaning that it is difficult to make a full conclusion on their security.
It is clear from our review that SupaBets offer customers a large number of advantages when registering a new account at their sportsbook, with their betting coverage perhaps topping the list. However, the range of sports markets available at SupaBets is also particularly pleasing, with the number of events rising all of the time, even now catering for fans of eSports and futsal. Elsewhere, SupaBets ensure that customer issues are dealt with quickly and in a friendly manner due to their range of support features, with everything from email to Skype available, helping to make up for the lack of live-chat service. Finally, despite lacking any live-streaming options, SupaBets do offer a large number of in-play betting markets, while their score centre allows punters to keep up to date with the action as it unfolds.
Despite not being one of the biggest names in the world of online sports betting, SupaBets do provide a solid platform. With a significant number of markets and in-depth coverage, customers are rarely going to be short of options, with their competitive odds also meaning that there are some attractive winnings to be made. Despite a lack of mobile app, promotions and banking options, SupaBets is undoubtedly a bookmaker that has been developed and established specifically for the African market, with punters in Nigeria likely to find their betting platform pleasing in a whole host of ways. Football fans are particularly in for a treat at SupaBets, however sports such as tennis, basketball and rugby are also covered in detail on their site. Prices on such markets are on a par with other bookmakers in the African market, however their in-play odds are a little higher than average. Finally, despite not being the most modern or visually pleasing, their desktop and mobile websites are both easy to use and quick, even if they are a little daunting at first viewing. All in all, SupaBets are a bookmaker with many more positives than negatives, meaning that they are likely to continue to attract major interest from betting customers in Nigeria.